Thursday, September 24, 2015
Tuesday, September 22, 2015
Brian M. Brown, M.D., in Downey is pleased to offer TEOXANE products
By now you've heard of TEOXANE products by ALPHAEON, and Brian M. Brown, M.D.,Inc in Downey, CA is pleased to offer this advanced skin care line to his patients.
TEOXANE is a hyaluronic acid-based product that is clinically proven to restore volume, hydrate your skin and reduce the signs of aging while giving you a more youthful complexion.
Unlike other hyaluronic acid-based products, TEOXANE products are composed of a unique formula known as Resilient Hyaluronic Acid (RHA). This specialized RHA component creates a protective barrier on your skin and moisturizes throughout the day and/or night to help diminish signs of aging. The unique combination of antioxidants, amino acids, vitamins and mineral that TEOXANE provides is a natural and restorative treatment for your skin.
No matter if you're interested in maintaining a healthy glow or minimizing the appearance of facial lines and wrinkles, we offer the TEOXANE product to help you achieve the vibrant and youthful complexion you've always wanted. Our staff will be happy to recommend the best TEOXANE products for your skin to help you achieve your aesthetic goals.
Personally, I started using TEOXANE RHA, Eyelash Serum and Epidermal Serum about 3 weeks ago and I have to say my skin has never looked or felt better. My make-up applies smoothly and last the entire day. The lines around my eyes (that BOTOX doesn't address) are virtually gone as well as those on my neck and chest. I've stopped using the other eyelash growth medicine after 8 years and started TEOXANE Eyelash Serum. My lashes have NEVER been fuller or longer and after 3 weeks! Our patients think my lashes are fake, they're not, they're all mine, thanks to TEOXANE.
TEOXANE is a hyaluronic acid-based product that is clinically proven to restore volume, hydrate your skin and reduce the signs of aging while giving you a more youthful complexion.
Unlike other hyaluronic acid-based products, TEOXANE products are composed of a unique formula known as Resilient Hyaluronic Acid (RHA). This specialized RHA component creates a protective barrier on your skin and moisturizes throughout the day and/or night to help diminish signs of aging. The unique combination of antioxidants, amino acids, vitamins and mineral that TEOXANE provides is a natural and restorative treatment for your skin.
No matter if you're interested in maintaining a healthy glow or minimizing the appearance of facial lines and wrinkles, we offer the TEOXANE product to help you achieve the vibrant and youthful complexion you've always wanted. Our staff will be happy to recommend the best TEOXANE products for your skin to help you achieve your aesthetic goals.
Personally, I started using TEOXANE RHA, Eyelash Serum and Epidermal Serum about 3 weeks ago and I have to say my skin has never looked or felt better. My make-up applies smoothly and last the entire day. The lines around my eyes (that BOTOX doesn't address) are virtually gone as well as those on my neck and chest. I've stopped using the other eyelash growth medicine after 8 years and started TEOXANE Eyelash Serum. My lashes have NEVER been fuller or longer and after 3 weeks! Our patients think my lashes are fake, they're not, they're all mine, thanks to TEOXANE.
Friday, September 11, 2015
Thursday, September 10, 2015
Deep thought of the day!
It does not matter how slow you go so long as you do not stop.
Wisdom of Confucius
Wednesday, September 2, 2015
Top five personal attributes
http://crstoday.com/2015/08/building-the-perfect-team/
TOP FIVE PERSONAL ATTRIBUTES BY ANGEL SEYMOUR
I work in a very fast-paced ophthalmic practice, so our team has made it the responsibility of all our 13 employees to intercept incoming calls and assist our patients. Here are five traits we look for in individuals interested in joining our team.
No. 1. Compassion. We can teach anyone about the eye, how to triage incoming calls, and which time slot to use in our patient management system. We cannot train kindness and empathy: either you have it, or you do not.
No. 2. An understanding of our philosophy, “excellence in eye care.” This mentality does not happen overnight. We do not have a treat-and-release attitude; we aim for excellence for every patient, every visit, and every time.
No. 3. A winning smile. I am a firm believer that you can hear a smile through the phone. By placing mirrors at workstations our staff can see themselves smiling when answering the phone and while conversing with patients.
No. 4. A sense of priority. The ability to multitask in our environment is extremely important. When patients call in, however, they are our top priority, and everything else can wait. No. 5. The ability to articulate and enunciate. Scripts, rehearsing, and coaching have enabled our staff members to clearly and sensitively deliver our message. Our staff is instrumental in the expansion of our phone protocol from assisting us in developing scripts, maximum number of rings before answering, patient on-hold times, and warm transfers. We are able to create this awareness within by reminding our staff that each patient could be their mother, father, child, and/or relative. We ask, “How would you want your family treated?”
Angel Seymour an ophthalmic administrator with more than 25 years’ customer service experience at Brian M. Brown, MD, in Downey, California. n (310) 433-5389; angel@brianbrownmd.com
TOP FIVE PERSONAL ATTRIBUTES BY ANGEL SEYMOUR
I work in a very fast-paced ophthalmic practice, so our team has made it the responsibility of all our 13 employees to intercept incoming calls and assist our patients. Here are five traits we look for in individuals interested in joining our team.
No. 1. Compassion. We can teach anyone about the eye, how to triage incoming calls, and which time slot to use in our patient management system. We cannot train kindness and empathy: either you have it, or you do not.
No. 2. An understanding of our philosophy, “excellence in eye care.” This mentality does not happen overnight. We do not have a treat-and-release attitude; we aim for excellence for every patient, every visit, and every time.
No. 3. A winning smile. I am a firm believer that you can hear a smile through the phone. By placing mirrors at workstations our staff can see themselves smiling when answering the phone and while conversing with patients.
No. 4. A sense of priority. The ability to multitask in our environment is extremely important. When patients call in, however, they are our top priority, and everything else can wait. No. 5. The ability to articulate and enunciate. Scripts, rehearsing, and coaching have enabled our staff members to clearly and sensitively deliver our message. Our staff is instrumental in the expansion of our phone protocol from assisting us in developing scripts, maximum number of rings before answering, patient on-hold times, and warm transfers. We are able to create this awareness within by reminding our staff that each patient could be their mother, father, child, and/or relative. We ask, “How would you want your family treated?”
Angel Seymour an ophthalmic administrator with more than 25 years’ customer service experience at Brian M. Brown, MD, in Downey, California. n (310) 433-5389; angel@brianbrownmd.com
Tuesday, September 1, 2015
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